Claim book

    COMPANY INFORMATION

    Razón Social: OMC PHARMAMEDIC S.A.C.

    RUC: 20608838342

    Legal Address: AV. 28 DE JULIO NRO. 562 INT. E LIMA - LIMA - MIRAFLORES


    If you have your purchase invoice number please enter it


    CUSTOMER INFORMATION

    Identification Document


    CUSTOMER CONTACT DETAILS


    CUSTOMER LOCATION DATA


    INFORMATION OF THE PURCHASED PRODUCT

    Product/Service


    CLAIM SUMMARY

    *Claim: Disagreement related to products or services.

    *Complaint: Disagreement not related to products or services; if not to discontent regarding the attention to the public.

    Claim/Complaint


    ACTIONS TAKEN

    Dear Customer, thank you very much for registering your incident in the Complaints Book, your opinion is very important to us.

    "The claim form expresses only the receipt of the same, but not the acceptance of its content. This claim will be processed within the legal term."

    "Our Customer Service area informs you: (i) The formulation of the claim does not prevent resorting to other means of dispute resolution nor is it a prerequisite for filing a complaint with INDECOPI, (ii) The supplier must respond to the claim in a period not exceeding thirty (30) calendar days, and may extend the term for up to thirty (30) more days, prior communication to the consumer."



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